Wilkinson Center’s mission is to transform the lives of Dallas families by providing pathways to self-sufficiency with dignity and respect. In 1982, Reverend Clayton Lewis and the congregation of Munger Place United Methodist Church opened a food and clothing pantry to meet the needs of their East Dallas neighbors. Today, Wilkinson Center, an independent 501c3 agency, is still in the business of serving our neighbors. Wilkinson Center serves nearly 10,000 people each year at multiple locations by providing Food + Adult Education + Jobs.
Current Job Openings
AmeriCorps Food Pantry Aide
Reports to Director of Food & Support Services
Apply Here
Overview
The Food Pantry Aide serves as the first point of contact for our neighbors who visit the food pantry. As part of intake, the Food Pantry Aide helps neighbors to check in and update their information and access Wilkinson Center services. This position will provide assistance, resources, and referrals for community members in need. The Food Pantry Aide handles client data entry and file management, collection, and review of client documents. This position will play an integral role as part of the Food Pantry team.
Major Responsibilities
- Provide linkage and referrals to internal and external community resources for services such as job placement, legal assistance, medical treatment, mental health/substance abuse treatment, housing, childcare, government assistance programs, and financial assistance.
- Collect and enter client data and documents
- Answer inquiry calls and emails from prospective clients
- Assist clients with registration forms
- Assist with restocking food pantry, before and after food pantry distribution hours
- Attend community food distribution events
- Packing and weighing boxes for Pantry2Go distributions
- Community outreach
- Other duties as assigned by the Director of Family Support Services.
Qualifications/Skills
- Excellent organizational skills
- Excellent customer service skills,
- Excellent communication skills,
- Maintain a team mentality,
- Embrace agency culture of dignity and respect.
- Be able to lift at least 30 lbs.
- Bilingual (Spanish) Preferred
*This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.
AmeriCorps Case Management Aide
Overview
The Client Services Program provides case management, financial coaching, and wrap-around services to our adult education and food pantry clients. The Member will support in the initial stages of case management, adult education recruitment, and collecting follow-up data to support participant retention. The Member will work directly with program participants in navigating resources, making and following through on referrals, and removing barriers to lead to clients meeting their goals.
The Case Manager Aide will provide essential support to our case management team, assisting with various tasks to ensure the effective delivery of services to our clients at various adult education locations.
Primary Responsibilities Include
- Client Intake Interviews
- Documentation Assistance
- Appointment Scheduling and providing follow-up communication
- Client Support as needed including resource referrals
- Data Entry – Track Internal and External Referrals as related to the program
- Conducting thorough case management follow-ups (3, 6, 9, 12 month follow up)
- Organizing community events to bolster outreach and engagement in the program
Preferred Qualities
- Excellent verbal and written communication skills. Fluent in both English and Spanish
- Highly detail oriented
- Experienced with both volunteer and staff supervision
- Experienced in project management
- Collaborative and patient
- Flexible
Some college and/or experience in a nonprofit setting as a paid employee or volunteer. Minimum: High School diploma or GED. Interest in serving vulnerable populations. At least 17 years or older. U.S. Citizen or Permanent Resident. Ability to serve flexible hours as requested – some Saturdays and evenings. Access to reliable transportation to and from host site on a daily basis. Member agrees to a criminal background check.
*This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.
Food Pantry Driver
Reports to Associate Director of Food & Support Services
(send resume to hr@wilkinsoncenter.org)
Overview
Performs tasks related to food donation pick-up from retail partners and brings back to the Wilkinson Center Food Pantry. M-TH 7:00am-12:00pm.
Major Responsibilities
- Pick up and drive our 16 feet box truck, the truck is parked at the Meadows Foundation (3003 Swiss Ave. Dallas TX 75204) for retail partner donations pick up. Personal vehicle can be parked in a parking space next to our designated truck parking space.
- Load the truck with food donations from each retail pick up, must separate these donations depending on retail partner for weighing and reporting purposes.
- Maintain positive and professional relationships with retail partners.
- Pick up from retail partner donations Monday through Thursday from a set schedule of pickups for that day.
- Inform our Warehouse Lead the location the retail donations are from to ensure accurate reporting to NTFB
- Ensures the Wilkinson Center truck is parked in the designated spot at the Meadows Foundation, once food donation pick up’s have been completed
Qualifications/Skills
- Be able to lift at least 50 lbs.
- Excellent organizational skills
- Excellent communication skills
- Maintain a team mentality
- Embrace agency culture of dignity and respect.
- Valid Driver License (Texas preferred)
- Be able to work in cold and heat weather conditions
*This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.
For more information and to submit your resume, email hr@wilkinsoncenter.org
Each staff member at Wilkinson Center contributes to an inclusive work environment. We value differences in people and promote practices that support diversity, inclusion, and cultural sensitivity. The clients we serve and our team represent many different backgrounds.