Food & Emergency Services


Food and Emergency Services have been at the core of Wilkinson Center services since our genesis at Munger Place United Methodist Church. Responding to the growth and population shifts of East Dallas, we moved our main service location in 2009 to Towne Market Center. Though we still refer to this site as the “food pantry,” it serves as our main intake point and distribution center for the majority of our client services.

The Wilkinson Center Food Assistance Program provides one week’s supply of food, one time each month for qualified families. This translates into more than 40,000 pounds of emergency food to hungry Dallas families every month. We serve individuals of all ages; approximately one-half of them are children.

Our “client-choice” shopping model allows clients to choose food according to their needs and preferences, eliminating waste and increasing self-esteem. Our shelves and coolers are arranged like a grocery store and clients normally have several choices from each of the food categories outlined by the USDA including fruits and fresh vegetables as the area served by Wilkinson Center has few large grocery stores with those items readily available. With respect to every person’s time, our system allows a registered client to complete their food assistance visit within 11 minutes.

For most clients, this is the first point of contact with Wilkinson Center. The Emergency Services Program offers several full time case managers who counsel and build a plan of action with every client served. The case managers also conduct follow up appointments and track client progress. In addition to food assistance, Wilkinson Center has limited funds available for emergency needs such as housing and utility situations. Our case managers are trained to make referrals to partner services and utilize all of the tools available so that families can begin to use our independence-enhancing adult education and children’s services programs.

Food Pantry Service hours are Monday, Wednesday and Thursday between 9:00 a.m. – noon; and Tuesday from – 1:00 p.m. to 4:00 p.m.


  • To be eligible for food assistance, new client must:
    • Live in one of these zip codes: 75204, 75206, 75214, 75217, 75223, 75226, 75227, 75228, and 75246
    • Provide proof of address (a current lease OR a current utility bill)
    • Provide photo ID for all adults 18 years of age and up on the lease
    • Provide birth certificates for all children under 18 years of age


Financial Assistance

Appointments for Financial Assistance are scheduled by calling 214-821-6380 ext 220. We are an Emergency Service model which means that an unexpected emergency must have occurred that caused an individual to fall behind in the current month.

The following documents will be required before services will be provided:

  • Proof of address
  • Photo ID’s for all adults in household.
  • Current typed Lease Agreement with name, address and zip code on it.
  • Current Verification of Earnings for all tenants on the lease.
  • For rental assistance, a 6 month payment ledger from the leasing agent showing all payments and the running balance owed.
  • For utility assistance, a 6 month payment ledger from the utility company showing all payments and the running balance owed.
  • A current utility bill with name, address and zip code on it.
  • Birth Certificates for all children in the household.
  • Proof of payment for unexpected emergency, along with other household expenses.


Thanksgiving Turkey Drive 2014

Thank you to First United Methodist Church of Rockwall and Wing Aviation for donating Turkey baskets to our clients! We also want to thank...